Brandwatch

Consumer intelligence and social listening platform for monitoring online conversations.

Pricing: subscription, custom
Open source: No

Editorial review

Brandwatch has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): social listening, consumer intelligence, social media management, influencer marketing, media monitoringVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerification pending

Pricing · Licensing

Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): subscription, customVerification pending

Features · Product · Fit

Core capabilities(authoring;automation;analytics): Search the world's largest archive of consumer opinion for market insights, Monitor your brand across over 100m online sources with real-time alerts, Manage all social channels and collaborate in one content calendar, Discover influencers and manage campaigns end to end, Search intelligence including GenAI monitoring, Media intelligence and insights from expert analysts and consultantsVerification pending

Api · Integrations · Ecosystem

API available(true/false): trueVerification pending

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): help center, customer support, training and certification (Brandwatch Academy)Verification pending

Audience · Use · Case

Best for(Neutral editorial summary): Brands, agencies and analysts that need consumer intelligence, social listening and social media management in one suite.Verification pending
Company-size fit(individual;SMB;mid-market;enterprise): SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): Market research, Brand management, Crisis management, Social media management, Customer careVerified

Vendor · Maintainer

Founded year(2012): 2007Verified
Headquarters country(US): United KingdomVerified
Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

Also categorized in

Social Listening Tools

User reviews

Review policy

No published reviews yet.