Drift

Conversational marketing and support platform with chatbots and live chat for B2B sales.

Pricing: custom
Open source: No

Editorial review

Drift has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): conversational ai, chat agent, b2b sales, lead qualificationVerified

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerification pending

Pricing · Licensing

Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): customVerified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): AI chat agents engage visitors the moment they arrive and answer their questions, capture buyer intent in real time and trigger seller actions in Rhythm workflows, personalize every interaction using web activity, CRM data and past conversations, instantly qualify leads by asking preset questions and routing high-intent visitors to sales reps, insights automatically synced with your CRM and sales workflowVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): B2B sales and marketing teams that want AI chat agents to capture buyer signals, qualify leads and trigger seller actions in real time.Verification pending
Primary use cases(build;monitor;automate): B2B sales lead qualification, conversational marketing, engaging website visitors in real time, accelerating sales cyclesVerification pending

Lifecycle · Versioning

Maintenance status(active;maintenance;deprecated;EOL;archived): activeVerification pending

User reviews

Review policy

No published reviews yet.