Element

Open source

Matrix-based messaging client with end-to-end encryption for chat, calls, and federated team collaboration.

Pricing: free, subscription, custom
Free tier: true
License: dual-license
Open source: Yes

Editorial review

Element has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): secure messaging, Matrix, end-to-end encryption, self-hosting, digital sovereigntyVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaS, self-hosted, desktop, mobileVerification pending

Pricing · Licensing

Free plan(true/false): trueVerification pending
License model(proprietary;open-source;source-available;dual-license): dual-licenseVerification pending
Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): free, subscription, customVerification pending
SPDX license IDs(Apache-2.0;MIT): AGPL-3.0, GPL-3.0Verified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): End-to-end encrypted messaging and calls, Decentralised Matrix open standard federation, Self-hosted and air-gapped deployments, Interoperability across organisations via vendor-agnostic federation, Enterprise identity management with LDAP/AD and OIDC SSOVerification pending

Api · Integrations · Ecosystem

Enterprise SSO(SAML;OIDC): OIDCVerified

Security · Privacy · Compliance

Security certifications(SOC 2 Type II;ISO 27001): ISO/IEC 27001:2022, ISO/IEC 5230 (OpenChain), Cyber Essentials PlusVerification pending

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): level 3 support, installation support, SLA (4 business hours)Verification pending

Audience · Use · Case

Best for(Neutral editorial summary): Governments and enterprises needing sovereign, federated, end-to-end encrypted messaging built on the Matrix open standardVerification pending
Company-size fit(individual;SMB;mid-market;enterprise): individual, SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): Government digital sovereignty, Mission partner and coalition defence communications, Air-gapped and isolated collaboration, Workplace collaboration as a Microsoft Teams alternativeVerification pending
Skill level(beginner;intermediate;advanced;specialist): intermediateVerification pending

Vendor · Maintainer

Headquarters country(US): United KingdomVerification pending
Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerified

User reviews

Review policy

No published reviews yet.