FullStory

Digital experience analytics platform with session replay and user behavior monitoring.

Pricing: subscription
Open source: No

Editorial review

FullStory has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): session replay, product analytics, digital experience intelligence, heatmaps, behavioral data, AIVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerified

Pricing · Licensing

Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): subscriptionVerified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): session replay and heatmaps, product analytics with funnels and journeys, StoryAI behavioral intelligence, guides and surveys for in-product feedback, data activation to warehouses and APIs, employee experience analytics (Workforce)Verification pending

Api · Integrations · Ecosystem

API available(true/false): trueVerification pending
Enterprise SSO(SAML;OIDC): SAMLVerified

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): help center, learning courses, user community, developer resourcesVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): Product, data and support teams using session replay, analytics and StoryAI to find friction and improve digital experiences.Verification pending
Company-size fit(individual;SMB;mid-market;enterprise): SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): understanding user behavior and friction, improving conversion and checkout, digital employee experience, personalization and GenAI data foundationsVerification pending
Skill level(beginner;intermediate;advanced;specialist): intermediateVerification pending

Vendor · Maintainer

Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

Also categorized in

Session Replay Tools

User reviews

Review policy

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