Luma Health

Patient engagement platform automating scheduling, reminders, communication, and intake workflows.

Open source: No

Editorial review

Luma Health has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): patient engagement, healthcare, AI agents, EHR integration, schedulingVerified

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerification pending

Features · Product · Fit

Core capabilities(authoring;automation;analytics): AI-powered patient outreach and scheduling, EHR integrations including Epic, athenahealth, Oracle Health and MEDITECH, digital intake forms and eligibility automation, digital payments and revenue cycle workflows, Navigator patient guidance through care journeys, schedule optimization to fill appointment gapsVerification pending

Security · Privacy · Compliance

Regulatory compliance(HIPAA;PCI DSS;FedRAMP;GDPR support): HIPAA, GDPR, US-EU Privacy FrameworkVerified
Security certifications(SOC 2 Type II;ISO 27001): ISO 27001:2022, HITRUST CSF r2, HITRUST ai2, SOC 2 Type II, TX-RAMP Level 2Verified

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): implementation support, customer training, status pageVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): Health systems and practices automating patient outreach, scheduling, intake and payments on top of Epic, athenahealth and other EHRs.Verification pending
Company-size fit(individual;SMB;mid-market;enterprise): SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): patient acquisition and conversion, appointment access and self-scheduling, patient communication and reminders, revenue cycle and paymentsVerification pending
Skill level(beginner;intermediate;advanced;specialist): intermediateVerification pending

Vendor · Maintainer

Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

User reviews

Review policy

No published reviews yet.