Microsoft Dynamics 365 Sales

Microsoft's sales force automation CRM integrated with Microsoft 365, Power Platform, and Copilot agents.

Pricing: subscription, seat
Free tier: false
Open source: No

Editorial review

Microsoft Dynamics 365 Sales has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Documentation(HTTPS URL): https://learn.microsoft.com/en-us/dynamics365/sales/Verification pending
Tags(open-source;cloud-native): crm, sales, enterprise, microsoft-365, aiVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaS, mobileVerification pending

Pricing · Licensing

Free plan(true/false): falseVerification pending
Free trial(true/false): trueVerification pending
Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): subscription, seatVerification pending
Starting price(29): 65Verification pending

Features · Product · Fit

Core capabilities(authoring;automation;analytics): sales force automation, Copilot assistance in Sales, Outlook, and Teams, prebuilt AI sales agents, conversation intelligence, custom apps via Power Apps, reporting and dashboardsVerification pending

Api · Integrations · Ecosystem

API available(true/false): trueVerification pending

Security · Privacy · Compliance

Regulatory compliance(HIPAA;PCI DSS;FedRAMP;GDPR support): GDPR, HIPAA, FedRAMP, PCI-DSSVerification pending
Security certifications(SOC 2 Type II;ISO 27001): ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 1, SOC 2, SOC 3Verification pending

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): chat, phoneVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): Organizations standardized on Microsoft 365 and Power Platform that need configurable, AI-assisted sales automation.Verification pending
Company-size fit(individual;SMB;mid-market;enterprise): mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): enterprise sales process management, sales pipeline and opportunity management, AI-assisted sellingVerification pending

Lifecycle · Versioning

Changelog/release notes(HTTPS URL): https://learn.microsoft.com/en-us/dynamics365/sales/whats-newVerification pending
Maintenance status(active;maintenance;deprecated;EOL;archived): activeVerification pending

Vendor · Maintainer

Founded year(2012): 1975Verification pending
Headquarters country(US): United StatesVerification pending
Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

User reviews

Review policy

No published reviews yet.