Open Loyalty

Open source

Open-source loyalty platform with configurable earning and reward mechanics.

Pricing: subscription, usage
License: proprietary
Open source: Yes

Editorial review

Open Loyalty has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Documentation(HTTPS URL): https://apidocs.openloyalty.io/Verified

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerified

Pricing · Licensing

License model(proprietary;open-source;source-available;dual-license): proprietaryVerification pending
Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): subscription, usageVerification pending

Features · Product · Fit

Core capabilities(authoring;automation;analytics): Campaign builder to create and manage loyalty program campaigns, Loyalty analytics to track and improve performance, Composable API-first loyalty engine with points, tiers and multi-wallets, Gamification mechanics: badges, leaderboards, challenges, referrals, Games of chance: spin the wheel, scratch & win, lotteries, Enterprise support with 99.99% guaranteed uptimeVerification pending

Api · Integrations · Ecosystem

API available(true/false): trueVerification pending

Security · Privacy · Compliance

Regulatory compliance(HIPAA;PCI DSS;FedRAMP;GDPR support): GDPR, CCPAVerified
Security certifications(SOC 2 Type II;ISO 27001): ISO/IEC 27001, ISO 9001Verification pending

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): Customer Success Managers, Technical Consultants, Loyalty Experts, 24/7 issues monitoring with prioritized ticketsVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): API-first enterprise loyalty engine with gamification mechanics and a 99.99% uptime SLAVerification pending
Company-size fit(individual;SMB;mid-market;enterprise): mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): Retail and eCommerce loyalty programs, QSR and food loyalty, Insurance and finance engagement programs, Football clubs and sports fan loyaltyVerification pending
Skill level(beginner;intermediate;advanced;specialist): intermediateVerification pending

Lifecycle · Versioning

Maintenance status(active;maintenance;deprecated;EOL;archived): activeVerified

Vendor · Maintainer

Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

User reviews

Review policy

No published reviews yet.