Salesforce Field Service

Field service management for scheduling technicians, work orders, and mobile dispatch.

Pricing: subscription, seat
Open source: No

Editorial review

Salesforce Field Service has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): field service management, scheduling, dispatching, CRM, AI agentsVerified

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerification pending

Pricing · Licensing

Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): subscription, seatVerification pending
Starting price(29): 175Verified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): Intelligent Dispatch Console built directly in CRM, field service mobile app for technicians, Scheduling Agent and Felix field AI agent, offline access to job details for technicians, inventory tracking for field workersVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): Teams running frontline field work: scheduling, dispatching and technician mobile tools on Salesforce CRM with AI agents, from $175/user/mo.Verification pending
Primary use cases(build;monitor;automate): repairs, inspections and on-site services, frontline workforce scheduling and dispatching, proactive and predictive maintenance, customer communication with status updatesVerification pending

Lifecycle · Versioning

Maintenance status(active;maintenance;deprecated;EOL;archived): activeVerified

Vendor · Maintainer

Founded year(2012): 1999Verified
Headquarters country(US): United StatesVerified
Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerified

User reviews

Review policy

No published reviews yet.