Tidio
Live chat and chatbot platform for websites with AI support agents.
by TidioOfficial site ↗
- Pricing
- free, subscription
- Free tier
- true
- License
- proprietary
- Open source
- No
Editorial review
Tidio has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.
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Facts & attributes
Every value carries its evidence state. “—” means unknown — never a silent default (P-02).
Identity · Taxonomy
- Tags(open-source;cloud-native)
- chatbot, live chat, ai customer service, ecommerceVerified
Platform · Deployment
- Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance)
- SaaSVerified
Pricing · Licensing
- Free plan(true/false)
- trueVerification pending
- License model(proprietary;open-source;source-available;dual-license)
- proprietaryVerification pending
- Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom)
- free, subscriptionVerification pending
- Starting price(29)
- 29Verified
Features · Product · Fit
- Core capabilities(authoring;automation;analytics)
- Lyro AI Agent answering from store data, Product recommendations in chat, Sales Flows with behavioral triggers, Help Desk inbox across email, live chat, WhatsApp, Instagram and Facebook Messenger, Cart recovery, Revenue attributionVerification pending
Support · Docs · Services
- Support channels(email;ticket;chat;phone;community)
- Help CenterVerified
Audience · Use · Case
- Best for(Neutral editorial summary)
- AI customer service for ecommerce — Lyro AI agent, live chat and help desk across email, WhatsApp, Instagram and Messenger, with a free plan forever.Verification pending
- Company-size fit(individual;SMB;mid-market;enterprise)
- individual, SMB, enterpriseVerification pending
- Primary use cases(build;monitor;automate)
- Customer service automation, Proactive sales conversations, Ecommerce support on Shopify, WordPress and WixVerification pending
Lifecycle · Versioning
- Maintenance status(active;maintenance;deprecated;EOL;archived)
- activeVerified
Vendor · Maintainer
- Vendor type(commercial;foundation;community;government;consortium;individual)
- commercialVerification pending
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