Trustpilot
Consumer review platform with business tools to collect and respond to reviews.
by TrustpilotOfficial site ↗
- Pricing
- subscription, custom
- Free tier
- true
- License
- proprietary
- Open source
- No
Editorial review
Trustpilot has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.
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Facts & attributes
Every value carries its evidence state. “—” means unknown — never a silent default (P-02).
Platform · Deployment
- Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance)
- SaaSVerification pending
Pricing · Licensing
- Free plan(true/false)
- trueVerification pending
- Free trial(true/false)
- trueVerification pending
- License model(proprietary;open-source;source-available;dual-license)
- proprietaryVerification pending
- Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom)
- subscription, customVerification pending
- Starting price(29)
- 319Verified
- Trial length(14)
- 14Verified
Features · Product · Fit
- Core capabilities(authoring;automation;analytics)
- Collect reviews (service, product, location), Respond to reviews with AI replies, Review insights and review tagging, SEO and AI search visibility, Trustpilot widgets, Market and competitor insightsVerification pending
Support · Docs · Services
- Support channels(email;ticket;chat;phone;community)
- dedicated customer success managerVerified
Audience · Use · Case
- Best for(Neutral editorial summary)
- Brands turning customer reviews into trust, AI visibility and conversions — from small and scaling businesses to enterpriseVerification pending
- Company-size fit(individual;SMB;mid-market;enterprise)
- SMB, mid-market, enterpriseVerification pending
- Primary use cases(build;monitor;automate)
- Build trust and reputation, Drive AI visibility, Accelerate conversions, Improve with customer insightsVerification pending
- Skill level(beginner;intermediate;advanced;specialist)
- beginnerVerification pending
Vendor · Maintainer
- Founded year(2012)
- 2007Verified
- Headquarters country(US)
- DenmarkVerified
- Vendor type(commercial;foundation;community;government;consortium;individual)
- commercialVerification pending
User reviews
Review policyNo published reviews yet.
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