Ujet

Cloud contact center platform for customer voice and digital channels.

Pricing: seat, custom
Open source: No

Editorial review

Ujet has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): contact center, CCaaS, omnichannel, agentic AI, mobile CXVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaSVerification pending

Pricing · Licensing

Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): seat, customVerification pending
Starting price(29): 65Verified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): AXO Agentic Experience Orchestration unifying CX data, agent tools, and back-office systems, Virtual Agent and Agent Assist AI, Mobile and multimodal CX with in-app voice, Intelligent omnichannel across chat, email, SMS, and social, Workforce management, quality management, and AI insights reporting, CRM integrations including Salesforce, Zendesk, Kustomer, Microsoft Dynamics, and Oracle Service CloudVerification pending

Api · Integrations · Ecosystem

API available(true/false): trueVerification pending

Security · Privacy · Compliance

Security certifications(SOC 2 Type II;ISO 27001): SOC 2, HIPAA, PCIVerified

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): standard support, premium support, support portal, system statusVerification pending

Audience · Use · Case

Best for(Neutral editorial summary): Consumer brands wanting mobile-first, in-app omnichannel support with AI agents, from SMB to enterprise.Verification pending
Company-size fit(individual;SMB;mid-market;enterprise): SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): SMB customer service scaling, Business process outsourcing (BPO), On-premises to cloud contact center migration with Google Cloud, Remote agent workforces, On-demand services, financial services, healthcare, retail, and travel and hospitalityVerification pending

Vendor · Maintainer

Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

User reviews

Review policy

No published reviews yet.