xMatters

Incident management and communication platform with on-call scheduling, notifications, and workflow automation.

Pricing: free, subscription, seat
Free tier: true
Open source: No

Editorial review

xMatters has not yet been editorially reviewed. User reviews and published field data below are unaffected — we say so rather than implying an editorial verdict.

Facts & attributes

Every value carries its evidence state. “—” means unknown — never a silent default (P-02).

Identity · Taxonomy

Tags(open-source;cloud-native): incident management, on-call scheduling, IT alerting, AIOps, workflow automationVerification pending

Platform · Deployment

Delivery model(SaaS;self-hosted;desktop;mobile;embedded;managed-cloud;appliance): SaaS, mobileVerification pending

Pricing · Licensing

Free plan(true/false): trueVerification pending
Pricing model(free;subscription;usage;seat;asset;transaction;revenue-share;perpetual;custom): free, subscription, seatVerification pending
Starting price(29): 15Verified

Features · Product · Fit

Core capabilities(authoring;automation;analytics): global on-call scheduling with rotations and escalations, IT alerting and automated incident management, native no-code workflow automation and auto-remediation, service intelligence with AI-driven risk insights, incident AI agent with signal enrichment and response recommendations, unlimited integrations with monitoring, ITSM and collaboration toolsVerification pending

Support · Docs · Services

Support channels(email;ticket;chat;phone;community): phone, email, online supportVerified

Audience · Use · Case

Best for(Neutral editorial summary): IT, DevOps and SRE teams automating on-call schedules, IT alerting and incident response with AI-powered workflowsVerification pending
Company-size fit(individual;SMB;mid-market;enterprise): SMB, mid-market, enterpriseVerification pending
Primary use cases(build;monitor;automate): DevOps and SRE incident response, business continuity, IT operations managementVerification pending
Skill level(beginner;intermediate;advanced;specialist): intermediateVerification pending

Lifecycle · Versioning

Maintenance status(active;maintenance;deprecated;EOL;archived): activeVerified

Vendor · Maintainer

Vendor type(commercial;foundation;community;government;consortium;individual): commercialVerification pending

User reviews

Review policy

No published reviews yet.